Passage Travellers Inn provides accommodation services. In 2022 it started with three rooms and has since expanded to 17 rooms today, catering to travellers visiting Buka, offering a comfortable and convenient place to explore the island. The business employs eight staff members including six females.
The family business sits under the umbrella of Gernic Investments Limited Group, which has been active since 2008. The decision to expand from number of rooms reflects the growing demand for accommodation services in Buka, Bougainville.
Owner Nicole Habitein says “The BLP Subsidy Program has been instrumental in upgrading our business infrastructure. It enabled us to secure professional email services through SNS Tech, which have streamlined our communications and improved our overall efficiency.”
“Initially, we received the BLP Subsidy Grant through our other business, Gernic, facilitated by SNS Tech. Following its success, we created and added a page to our Gernic website, specifically highlighting Passage Travellers Inn. This dedicated page helped showcase our services and attract more visitors. Our primary goal was to enhance our online visibility and brand establishment. Recognizing the pivotal role of technology in modern business and the booming tourism industry, we strategized to leverage digital tools effectively.
The dedicated page on our Gernic website has also significantly boosted our online presence and customer reach. “It has been the best thing we have done to be part of this program and I am so grateful.”
The business found SNS Tech demonstrated professionalism in developing their website and setting up essential email services. They also guided the business through affordable options that provided excellent value for money—a worthwhile investment for their business.
“I encourage fellow business owners to embrace programs like BLP to propel their businesses forward. It’s essential to leverage technology and break traditional barriers to effectively scale operations. Recently, we secured approval for a new project focusing on the development of Passage Travellers Inn’s website and social media setup to enhance our online presence and attract new customers.”
BLP facilitates access to business advisory services and financial support. To start your journey with BLP, you can self-assess your needs by using the free online tools available to help small and medium-sized businesses diagnose areas in their businesses that an advisor could improve.
The first step can be the online Business Health Check. You can also check your business’s resilience to respond to crises or climate change challenges on the Business Continuity Planner and the Climate Action Sensor. If you prefer to meet a local BLP representative in person to discuss your business, get in touch with our local partners to arrange a face-to-face Diagnostic.