Well-established registered architectural design consultancy business MADD Consultants & Associates started life in the shadows – as many small businesses do – while founder Winter Taniti Robert honed his professional skills in full-time employment. Registering as a business in 2015, in 2020, Winter took the plunge and quit his job to devote his attention and energy to MADD entirely.
At the same time, Winter was joined by professional colleague and quantity surveyor David Midi, and MADD now offers cost planning and project management services alongside architectural design. Now in its fourth year of formal business, MADD operates out of a modern leased office space in Port Moresby with eight staff members, five of whom are full-time employees.
Winter was introduced to Business Link Pacific by SNS Tech, a BLP advisor who encouraged MADD to apply for subsidised business advice from BLP to develop their website. SNS also guided and assisted with the application process.
Now, MADD Consultants & Associates boasts a new professional image, consistent throughout its website and email correspondence with clients. As part of the website development, SNS Tech created a secure client management system so that all correspondence with clients is captured, and any member of staff can see the state of each project.
Winter states, “MADD Consultants has benefited immensely from the subsidy scheme. Our web page has given the company not just a new look out there for our clients and followers but a professional image, which then provides us with that leveraging platform to upscale our firm and the service that we provide. Having a professional web page provides that level of confidence to our corporate clients, government department clients, and private clients alike.
Three of MADD’s larger clients are the Incentive Fund, Bank of South Pacific and National Judicial Staff Services. Winter believes their new official webpage provides a sense of legitimacy, and this effectively does the marketing for MADD. “Our clients have that extra confidence when engaging MADD to carry out their projects.”
Winter and the team at MADD are very satisfied with their business advisor. “SNS Tech has been a good business partner in providing that needed service to our firm. They have rendered the service we wanted by building our website to a customised display – exactly the way we wanted our image to be viewed.”
For MADD and other start-ups or SME businesses, Winter believes, “The BLP subsidy scheme is a very good and effective program which businesses can take advantage of and leverage undertaking in whatever markets or development space they operate within to upscale business operations. BLP’s approach has reversed the narrative of donor aid. Instead of funding mere projects, BLP’s program provides that direct financial support to empower the local economy through its subsidy program to local businesses.”
And so, to small business owners out there in PNG or within the Pacific Region, Winter offers his own advice: “BLP is the partner that can best assist your business with its business support platform.”
MADD Consulting & Associates’ website, designed by SNS Tech, can be found here – https://maddconsultants.com/. It is easy to see what an asset this website is to the business.
There are many avenues SME businesses can take to advance growth, improve resilience, and improve business outcomes. Business Link Pacific offers free online assessment tools to help you identify which areas of your business could be focused on for better outcomes.
More about BLP and the assistance available to SMEs across the Pacific can be found at https://about.businesslinkpacific.com/.